Privacy Policy

Information We Collect

When you make a purchase or interact with our website, we collect information that you provide directly, including:

Name and contact information (email, phone, address)
Payment information (processed securely through our payment providers)
Order history and preferences
Communications with our customer service team

We also automatically collect certain information when you visit our site, including device information, browser type, and pages viewed.

How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your questions and requests
Improve our products and services
Send promotional emails (with your consent)
Prevent fraud and maintain security

Information Sharing

We do not sell your personal information. We share your information only with:

Payment processors (PayMongo, Stripe) to process transactions
Shipping carriers to deliver your orders
Service providers who help us operate our business
Law enforcement when required by law

Data Security

We implement appropriate security measures to protect your personal information. Payment information is encrypted and processed through secure, PCI-compliant payment gateways. We never store your complete credit card information on our servers.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications
Withdraw consent where applicable

To exercise these rights, please contact us at privacy@nami.ph.

Cookies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Email: privacy@nami.ph
Address: Makati City, Philippines